Someone called demanding that our medical coverage be primary for them. I told them we only offer secondary coverage and their medical claims have to go through their primary first. Their answer was they don’t give a crap how the policy is written (reality) they want us to be primary. They then threaten us with their lawyer (yawn). I advised them that any good lawyer who reads our policy is going to tell them the same thing I said. They then state that they don’t give a crap about their lawyer’s opinion. Ok, so you’re going to hire a lawyer, pay them probably more than your claim is worth and then call their opinion a load of crap and ignore their advice because it doesn’t conform to your delusions. Wise move, not! They also like to say crap, a lot, I suppose they could have been saying sh*t, so I shouldn’t complain. This person is having a real struggle with their concept of reality.