A client sends in an order with general instructions, but no specifics as to what they actually want. I then hear a co-worker, in an attempt to appease the client, create an opinion as to what “may have” happen based on no real information or proof and try to sell it as if they were correct in their ass(u)mptions. Their then throwing co-workers under the bus for not ass(u)ming what the client wanted, but rather doing what was indicated. They seriously need to zip it until they have facts, not come up with wild theories about co-workers when the client never gave specifics to begin with. After all, the client screwed up and they should be made to understand that, politely, so that in the future they’ll be more specific.
By my co-worker spewing their verbal diarrhea in the end is a bad plan, for the client will come back and say, so and so said such and such. Now a manager is going to have to deal with the mess of their ass(u)mptions, before, they can even correct the issues.