When you make it clear that you don’t care for those you’re caring for, then I see no reason why I should care either.  I’m all for good service, but it has to be both ways.  Also when it’s shown that you misspelled a technical term; that makes it uncertain as to your intention of care, your attitude is no longer justified.  So let me be clear, I’m not going to ass(u)me on your behalf and then be left holding the bag.  It’s too important that you’re not be ambiguous about what you want and listen to the questions you’re asked.