Nixed Name

Had a person named Richard submit a claim from their doctor that indicated his gender as female?  So of course at my employers request I called the provider to verify, because common sense doesn’t seem to apply.  Now I have never met a girl named Richard (she might exist), thou I can’t see any women wanting this name, especially with that nickname.  I don’t even think most Richards like that nickname, which is often said behind their back and not to their face.

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