I was speaking to a travel agent taking in a claim and it was very obvious I was bothering them with my questions. They were all huffing and puffing as they gave me answers. When I was making my concluding statement, they cut me off and asked for the claim #. When I advised it hadn’t been generated yet and offered the reference #, they again cut me off and hung up without the info. If they paid a little attention and didn’t act like I was wasting their time, they would possess necessary info. But since they didn’t, I wasn’t going out of my way to assist. Pleaze don’t huff and puff and blow My Cabin In The Woods down!