We received a claim submission via the internet for a gentleman, let’s say William and his lady friend, let’s say Alice requesting to cancel their cruise because Alice got sick. We needed to contact them for some additional information before sending out the claim forms. Apparently William had put Alice’s contact info into our system. So one of our representatives called and asked for either William or Alice. The man who answered, let’s say George; said there was no William here but Alice was his wife. So the representative asked if Alice had booked a cruise and they replied, we never go on vacation. Apparently they had reached Alice’s husband who knew nothing about William or his wife’s planned cruise. It also came out that William did not know about George either. Maybe if they did take vacations, Alice won’t have hooked up with William in the first place, but then I’m just making an uninformed judgment an’t I, which you shouldn’t do. Does that make us a home wrecker? I’m certain there were major changes in that house hold after our “innocent” call.