One nursing home I transported many patients to had their ambulance entrance through the basement. It was kind of like bringing the residents in through a dungeon. Pass the laundry room, storage etc. Fortunately many of the residents were unaware of their surroundings, but I felt bad for the ones who were. While bringing in one new resident they looked me straight in the eye and said “please kill me” and they were dead serious. They thought they were going home; apparently their family had lied to them. I always wondered how this conversation must have played out when and/or if the family came to visit them.