Responded to a call where the patient was located on the third floor of an apartment building with no elevator. While assessing the patient they were talking to their family in Spanish. Apparently they had hemorrhoids and the family was telling them we had to carry them down the stairs to the ambulance. While my partner and I are both Caucasian they ass(u)med we didn’t speak Spanish, wrong. My partner thou of Irish decent, grew up in Columbia. So we became a pain in their azz and hit every bump on the way to the ambulance. They’d wished they had walked down to the rig or drove themselves, it wasn’t an emergency. When we dropped them off at the hospital my partner then gave their report to the nurse and said good bye to the patient, all in Spanish, definitely got a look of surprise from the patient.