I was explaining the medical portion of a policy to someone who was clearly intelligent and understood what I was explaining. Yet they wanted to argue with me over little points of the policy. This isn’t virgin territory for me and if you ask my spouse I probably explain it in my sleep. But they kept arguing, trying to get me to say something different so they could twist my words around. Sorry, I’m not new to this and I’m not going to change what I’m saying since they are the facts, better luck next time.